Streamline Your Healthcare Journey with Patient Portal Software

60% of Americans have had a recent bad healthcare experience, a new survey published in Forbes stated. In addition to emotional support, digital adoption is the next solution that can help enhance their healthcare journey. Some of the major digital solutions include telehealth software, patient portal software, monitoring software, etc.

In a recent article, we have shared how telehealth is revolutionizing healthcare. And today, in this article, we have covered how you can streamline the healthcare journey of your patients
using a patient portal.

So, What is an Online Patient Portal?
By definition, it is a medium to connect and communicate with your patients. From appointment reminders, health alerts, billing updates, and follow-up instructions to access and management of medical records, bill payments, prescription refill requests, and appointment scheduling, a feature-rich and secure patient portal helps you take the experience of your patients to the next level, which then results in increased trust, credibility, and satisfaction.

Some of the major benefits include:

For patients:
1) Easy-to-understand processes
2) Quick appointment scheduling
3) Ease of communication
4) Simplified medical forms.
5) Quick prescription refill requests
6) Ease of reports and other document management

For providers:
1) Enhanced patient engagement
2) Increased trust and satisfaction
3) Improved patient outcomes
4) Saved time and cost.
5) Convenient care delivery

Here are the top five features of a patient portal software that can help providers streamline the healthcare journey for their patients.

Profile and History Update
A secure patient portal provides a complete view of all the patient health information, including:

1)Health history, diagnoses, allergies, symptoms and conditions
2) Test results, charts, treatment, medications, and summary
3) Personalized plans, lifestyle recommendations, follow-ups, and therapy sessions
4) Educational materials

One of the challenges for any patient, especially in a chronic condition, is to keep all the medical documents and records streamlined and access them whenever required. A portal helps them manage the documents without much hassle, from medical records and bill payments to prescription refills to appointment scheduling, all from one place.

Online Appointment Scheduling
Patients may find it challenging to get an appointment with their care provider on a convenient timeslot; on the other hand, providers often come across challenges such as no-shows, as patients can often forget or miss the appointment. In addition, there are times when patients do not require in-person visits, which causes unnecessary hassle.
The patient portal software helps solve all of these challenges, from patients being able to schedule an appointment or even reschedule at their convenience to providers sending reminders via messages or portal notifications and updates to avoid no-shows and unnecessary visits.

Secure Messaging
A secure patient portal software allows providers and patients to communicate in a secure manner. From safe and secure ways for video consultation to messaging and after-visit patient surveys, patient portal software is a medium to securely communicate while remaining HIPAA compliant.

Online Payment
A patient portal is highly beneficial for providers and patients.
For providers, it can drastically improve cash flow since digital payments are fast, convenient, transparent, and require less to no manual management, resulting in higher profits and reduced management costs.

For patients, it is highly convenient, safe and easy. A patient portal enables digital payments that essentially do the following:
1) Quick and easy payment process
2) Simplified insurance process
3) Access to bills and benefits

Follow-up and more
The patient portal helps patients understand the follow-up treatments, precautions, lifestyle changes, etc. Providers can share essential educational materials through videos and texts, which helps patients make necessary changes in the follow-up process and maintain a healthy lifestyle.

How can we help?
At OmniMD, we create a patient portal that aligns with your workflow and style of management so that you can adapt without changing your way of delivering care. People expect more digital support as the world relies on applications for the most minor requirements and the most significant decisions. And we help providers bridge the gap by providing a comprehensive and one-of-a-kind patient portal.

To know all the features and benefits of our patient portal, visit (www.omnimd.com). To set up a discovery call with our consultant, write to us at (marketing@omnimd.com) or call (+1 844–666–4631).